FAQs
Working with TwentyThree
From strategy and design to communications and AI-driven solutions, TwentyThree’s FAQs show exactly how we help brands grow, connect, and perform online.
FAQs
About TwentyThree
1What services does TwentyThree provide?
TwentyThree offers a full suite of PR, comms, strategy and creative services, including UX/UI design, AI optimisation, website development, international expansion strategy, coaching and content creation and corporate affairs.
2How can TwentyThree help my business grow online?
We combine strategy, creative design, and data-driven insights to create digital experiences that attract, engage, and convert your audience. Our approach ensures your brand communicates effectively and performs in AI search and traditional digital channels.
3Can TwentyThree work with small businesses as well as large companies?
Yes. Our flexible approach allows us to support startups, SMEs, and established brands with solutions tailored to their size, goals, and budget while maintaining high-quality strategy and design standards.
4Where is TwentyThree based and do you work with clients internationally?
TwentyThree Growth Collective has team members in Cape Town, London and Stockholm but we work with clients worldwide, providing remote collaboration and digital-first solutions that can be delivered across any market or time zone.
Content and Design
1What types of content does TwentyThree create?
We produce branded visuals, infographics, social media content, website graphics, blog articles, video scripts, and campaign materials — all designed to support strategy, engagement, and conversion.
2Can TwentyThree help create content that improves SEO and AI visibility?
Yes. We design content that balances readability, engagement, and keyword strategy, ensuring it performs well in search engines, AI-driven platforms, and GEO-targeted queries.
PR & Communications
1Why should I choose TwentyThree for strategy and communications consulting?
The TwentyThree Growth Collective combines strategic expertise, creative insight, and practical experience to deliver actionable, results-driven strategies. Our focus on measurable outcomes ensures that recommendations are not just theoretical but directly benefit your business growth and brand impact.
2Why is a communications strategy important for my business?
A strong communications strategy ensures that your messaging is consistent, targeted, and effective. It builds trust, engages stakeholders, and supports marketing and operational goals by clearly articulating your brand’s value.
3Does TwentyThree offer marketing services?
Yes! We work with clients to develop marketing and content creation strategies as well as once-off projects.
Web and UX
1How can TwentyThree improve the user experience of my website or app?
We analyse user behaviour, simplify navigation, optimise information architecture, and design interfaces that guide users naturally. This improves engagement, reduces drop-off, and increases conversions.
2What is GEO (Generative Engine Optimization) and how does it work?
GEO is the process of optimising content for AI-driven platforms and search engines. It ensures your brand appears in AI answers, generative search, and voice queries relevant to your audience.
3How does TwentyThree ensure websites are optimized for mobile and AI search?
All websites are mobile-responsive, accessible, and structured for AI/GEO visibility. We optimise metadata, content hierarchy, and technical SEO to maximise performance across platforms.
4Can small businesses benefit from AI search optimization?
Yes. AI and GEO optimization levels the playing field, helping small brands reach new audiences, appear in AI-driven platforms, and compete effectively online.
5Can TwentyThree redesign an existing website?
Yes. We analyse your current website, identify areas for improvement, and redesign it to enhance UX, improve aesthetics, and boost conversions. All redesigns maintain brand consistency while aligning with SEO and AI/GEO best practices.
Coaching
1What is business coaching at TwentyThree?
Our coaching provides strategic guidance, insight, and actionable advice to help businesses clarify goals, refine marketing strategies, and make informed decisions for sustainable growth.
2How does strategy coaching improve marketing and business decisions?
By providing external perspective, structured problem-solving, and actionable plans, coaching helps leaders prioritise initiatives, optimise resources, and make decisions with confidence.